IHG Hotels & Resorts Review

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About IHG Hotels & Resorts

IHG Hotels & Resorts, also known as InterContinental Hotels Group, is one of the world’s leading hotel companies. It operates several well-known hotel brands including InterContinental, Crowne Plaza, Holiday Inn, Staybridge Suites, and Candlewood Suites. The company has a global presence, with hotels and resorts located in over 100 countries around the world.

IHG Hotels & Resorts offers a wide range of accommodations to suit different needs and budgets. Their properties range from luxury resorts to budget-friendly hotels, and everything in between. They also offer different types of rooms and suites, such as standard rooms, executive rooms, and suites, as well as extended-stay options.

The company is known for its commitment to providing guests with excellent service and comfortable accommodations, and many of their properties feature on-site amenities such as restaurants, fitness centers, and swimming pools. They also offer a loyalty program called IHG Rewards Club, which allows members to earn points for stays at IHG properties, which can be redeemed for free nights, merchandise, and more.

IHG Hotels & Resorts also has a corporate responsibility program, which focuses on sustainability, community engagement, and responsible business practices.

List of IHG Hotels & Resorts Brands

IHG Hotels & Resorts operates several well-known hotel brands around the world. Here are some of the main brands offered by IHG Hotels & Resorts:

1. Six Senses Hotels & Resorts

Six Senses Hotels & Resorts

Six Senses Hotels Resorts is a hotel and resort management company that operates properties under the Six Senses and Evason brands. The company has properties in locations around the world, including Asia, Europe, and the Americas. Six Senses is known for its focus on wellness and sustainability, and many of its properties feature spa services and sustainable practices. In 2019, InterContinental Hotels Group (IHG) announced a strategic partnership with Six Senses Hotels Resorts to develop and operate luxury resorts under the Six Senses brand.

2. Regent Hotels & Resorts

Regent Hotels and Resorts

Regent Hotels & Resorts is a luxury hotel brand that is currently owned and operated by InterContinental Hotels Group (IHG). The brand was founded in 1970 by Robert H. Burns, and it was later acquired by IHG in 2018. Regent Hotels & Resorts has properties located in major cities and popular tourist destinations around the world, including Asia, Europe, and the Americas. The brand is known for its luxurious accommodations, high-end amenities, and exceptional service. Regent Hotels & Resorts properties feature spacious guest rooms and suites, as well as on-site dining options, fitness centers, and business centers. Many properties also feature spas and swimming pools.

3. InterContinental Hotels & Resorts

InterContinental

InterContinental Hotels & Resorts is a luxury hotel brand that is owned and operated by InterContinental Hotels Group (IHG). The brand was founded in 1946, and it is one of the oldest and most well-established luxury hotel brands in the world. InterContinental Hotels & Resorts has properties located in major cities and popular tourist destinations around the world, including Asia, Europe, Africa, Middle East, Americas and Australia. The brand is known for its upscale accommodations, high-end amenities, and exceptional service. InterContinental Hotels & Resorts properties feature spacious guest rooms and suites, as well as on-site dining options, fitness centers, and business centers. Many properties also feature spas and swimming pools. The brand is also known for its InterContinental Alliance Resorts, a collection of independent luxury hotels and resorts which offer exclusive benefits to guests.

4. Vignette Collection IHG Hotels & Resorts

Vignette Collection

Vignette Collection by IHG Hotels & Resorts is a luxury hotel brand that is owned and operated by InterContinental Hotels Group (IHG). The brand is a collection of independent luxury hotels and resorts, each with its own unique character and style. Vignette Collection properties are located in popular tourist destinations around the world, and they offer upscale accommodations, high-end amenities, and exceptional service. The brand is geared towards travelers seeking a unique, authentic, and local experience, and the properties are often located in historic or architecturally significant buildings. Many Vignette Collection properties feature on-site dining options, fitness centers, and business centers. Some properties also feature spas and swimming pools.

5. Kimpton Hotels and Restaurants

Kimpton Hotels and Restaurants

Kimpton Hotels & Restaurants is a luxury hotel brand that is known for its boutique properties and emphasis on personalized service. The brand was founded in 1981 by Bill Kimpton, and it has since grown to include properties located in major cities and popular tourist destinations around the United States. Kimpton Hotels & Restaurants is known for its unique and stylish properties, which often feature locally-inspired design elements and artwork. Many of the properties also feature on-site dining options, fitness centers, and business centers, as well as spas and swimming pools. The brand also has a reputation for its pet-friendly policies, and many properties welcome guests’ pets at no additional charge.

In 2014, Kimpton Hotels & Restaurants was acquired by InterContinental Hotels Group (IHG), and it is currently operated as a subsidiary of the company.

6. Hotel Indigo

Hotel Indigo

Hotel Indigo is a boutique hotel brand that is owned and operated by InterContinental Hotels Group (IHG). The brand was launched in 2004, and it is designed to appeal to travelers seeking a unique, local experience. Hotel Indigo properties are located in major cities and popular tourist destinations around the world, and each property is designed to reflect the local culture and community. Many properties feature unique design elements, such as locally-inspired artwork and decor, and they often include on-site dining options, fitness centers, and business centers. Some properties also feature spas and swimming pools.

The brand is known for its focus on sustainable practices and the hotels often have LEED or Energy Star certifications.

Hotel Indigo is also known for its “Neighborhood Guides” feature, an online platform that helps guests discover local attractions and events, as well as recommendations for restaurants, bars, and shops.

6. VOCO

VOCO

VOCO is a luxury hotel brand that is owned and operated by InterContinental Hotels Group (IHG). The brand was launched in 2018 and is designed to appeal to the upper upscale market segment, offering a unique and upscale experience to its guests. VOCO is a global brand with properties located in major cities, resort destinations, and business centers around the world. The brand’s properties are typically located in historic or architecturally significant buildings, and they often feature locally-inspired design elements and artwork.

VOCO properties offer a range of amenities such as spacious guest rooms and suites, on-site dining options, fitness centers, and business centers. Some properties also feature spas, swimming pools, and other leisure facilities. The brand’s focus is on providing excellent service, comfort, and convenience to its guests, with a strong emphasis on sustainability and environmental responsibility.

7. Hualuxe Hotels & Resorts

Hualuxe Hotels and Resorts

Hualuxe Hotels & Resorts is a luxury hotel brand that is owned and operated by InterContinental Hotels Group (IHG). The brand was launched in 2011 and is focused on the Chinese market, specifically targeting the upper upscale segment of Chinese travelers. Hualuxe Hotels & Resorts properties are designed to reflect the Chinese culture, customs and traditional elements, and offer an authentic Chinese experience to its guests.

The brand’s properties are typically located in major cities and popular tourist destinations in China, and they feature spacious guest rooms and suites, on-site dining options, fitness centers, and business centers. Some properties also feature spas, swimming pools, and other leisure facilities. Hualuxe Hotels & Resorts is known for its emphasis on providing excellent service and comfort to its guests, with a strong focus on Chinese culture, customs and traditional elements.

It is a luxury hotel brand that is known for its unique and upscale experience, with a focus on authentic Chinese elements.

8. Crowne Plaza

Crowne Plaza

Crowne Plaza Hotels & Resorts is a mid-to-upper upscale hotel brand that is owned and operated by InterContinental Hotels Group (IHG). The brand was founded in 1983, and it has since grown to include properties located in major cities and popular tourist destinations around the world. Crowne Plaza Hotels & Resorts is known for its comfortable accommodations, high-end amenities, and exceptional service. The properties feature spacious guest rooms and suites, as well as on-site dining options, fitness centers, and business centers. Many properties also feature spas, swimming pools, and other leisure facilities.

Crowne Plaza Hotels & Resorts is geared towards both business and leisure travelers, with an emphasis on providing a comfortable and productive environment for business travelers. The brand’s “Meetings Director” program offers meeting planners a dedicated point of contact to help with event planning and coordination, while the “Sleep Advantage” program provides guests with amenities such as comfortable bedding and quiet zones to help promote a restful night’s sleep. Additionally, the brand’s “Crowne Plaza Club” program provides exclusive benefits and rewards for frequent guests.

9. Iberostar Beachfront Resorts

iberostar

Iberostar Hotels & Resorts is a Spanish hotel chain that operates a variety of properties around the world, including beachfront resorts. The company was founded in 1986 and it has grown to become one of the largest hotel chains in Spain. Iberostar Hotels & Resorts offers a wide range of accommodations, from budget-friendly hotels to luxury resorts. The company’s beachfront resorts are located in popular tourist destinations around the world, including the Caribbean, Mexico, and the Mediterranean.

Iberostar beachfront resorts are known for their high-quality service, comfortable accommodations, and on-site amenities. Many of the properties feature spacious guest rooms and suites, as well as on-site dining options, fitness centers, and business centers. Some properties also feature spas, swimming pools, and other leisure facilities. The company is also known for its all-inclusive packages, which include meals, drinks, and activities.

The company is also known for its commitment to sustainability, many of their hotels have been certified by the EarthCheck program, and have implemented environmentally friendly practices such as energy and water conservation, waste reduction, and pollution prevention.

10. Even Hotels

Even Hotels

Even Hotels is a wellness-focused hotel brand that is owned and operated by InterContinental Hotels Group (IHG). The brand was launched in 2012 and it is designed to appeal to travelers who prioritize health and wellness in their travel experiences. Even Hotels properties are located in major cities and popular tourist destinations around the United States and Europe, and they offer comfortable and healthy accommodations, high-end amenities, and exceptional service.

The properties feature spacious guest rooms and suites, as well as on-site dining options that are focused on healthy and nourishing food, fitness centers that are open 24/7 and include state-of-the-art equipment, and business centers. Some properties also feature spas and swimming pools. The brand’s focus is on providing guests with a healthy and sustainable travel experience, and the properties are designed to inspire and support an active, healthy lifestyle.

Even Hotels also offers guests a variety of wellness-focused services, such as fitness classes, healthy food options, and personal training sessions.

11. Holiday Inn Express

Holiday Inn Express

Holiday Inn Express is a mid-scale hotel brand that is owned and operated by InterContinental Hotels Group (IHG). The brand was first introduced in 1991 as an economy hotel brand, and it has since grown to include properties located in major cities and popular tourist destinations around the world. Holiday Inn Express is known for its comfortable accommodations, high-quality amenities, and exceptional service.

The properties feature guest rooms and suites, as well as on-site dining options, fitness centers, and business centers. The brand’s focus is on providing guests with a comfortable and convenient travel experience, and the properties are designed to provide essential amenities for both business and leisure travelers. Holiday Inn Express is known for its “Smart” amenities, such as free high-speed internet access, complimentary breakfast, and flexible meeting spaces.

The brand’s slogan “Stay Smart” emphasizes its focus on providing travelers with a comfortable, yet affordable and convenient travel experience. The brand has a strong presence in the United States, but also has a growing presence in Europe, Asia and Latin America.

12. Holiday Inn

Holiday Inn

Holiday Inn is a mid-scale hotel brand that is owned and operated by InterContinental Hotels Group (IHG). The brand was first established in 1952 and it has since grown to become one of the world’s most recognized hotel brands. Holiday Inn hotels are located in major cities and popular tourist destinations around the world, and they offer comfortable accommodations, high-quality amenities, and exceptional service.

Holiday Inn properties feature guest rooms and suites, as well as on-site dining options, fitness centers, and business centers. Many properties also feature swimming pools, spas, and other leisure facilities. The brand’s focus is on providing guests with a comfortable and convenient travel experience, with a strong emphasis on providing essential amenities for both business and leisure travelers.

Holiday Inn is known for its “kids stay and eat free” program, where children under the age of 18 can stay in the same room as their parents, and eat breakfast for free. Holiday Inn also offers a rewards program called “IHG Rewards Club” which provides guests with exclusive benefits and rewards for staying at any of the IHG hotels.

13. Avid Hotel

Avid Hotel

Avid Hotel is a midscale hotel brand that is owned and operated by InterContinental Hotels Group (IHG). The brand was first launched in 2018, and it’s designed to appeal to value-conscious travelers seeking a comfortable and convenient stay. Avid Hotels properties are located in major cities and popular tourist destinations around the United States, and they offer comfortable and modern accommodations, high-quality amenities, and exceptional service.

The properties feature guest rooms and suites, as well as on-site amenities such as fitness centers and business centers. The brand’s focus is on providing guests with a comfortable and convenient travel experience at an affordable price. Avid Hotels is also known for its commitment to sustainability, with many of its properties being built with eco-friendly materials and implementing energy-efficient practices.

Avid Hotels is part of IHG’s “Accelerate” program, which focuses on building new properties in locations that are prime for growth and expanding the brand’s reach in the United States.

14. Atwell Suites

Atwell Suites

Atwell Suites is a new extended stay hotel brand that is owned and operated by InterContinental Hotels Group (IHG). The brand was first announced in 2020, and it’s designed to appeal to value-conscious travelers seeking comfortable and convenient long-term stays. Atwell Suites properties will feature spacious guest rooms and suites, as well as on-site amenities such as fitness centers and business centers. The brand’s focus is on providing guests with a comfortable and convenient extended stay experience at an affordable price, while also providing the service and amenities that travelers expect from IHG hotels.

Atwell Suites will also offer a variety of room types, such as studio, one-bedroom, and two-bedroom suites, which will be designed to meet the needs of different types of travelers. The brand will also have a strong focus on providing guests with a high-quality, consistent experience through the use of contemporary design, modern technology, and exceptional service.

As of my knowledge cutoff, the brand is in the process of development and the first Atwell Suites hotel is expected to open in 2021.

15. Staybridge Suites

Staybridge Suites

Staybridge Suites is an extended-stay hotel brand that is owned and operated by InterContinental Hotels Group (IHG). The brand was first introduced in 1998 and it has since grown to include properties located in major cities and popular tourist destinations around the world. Staybridge Suites is known for its comfortable and spacious accommodations, high-quality amenities, and exceptional service.

Staybridge Suites properties feature guest rooms and suites, as well as on-site amenities such as fitness centers, business centers, and self-service laundry. The brand’s focus is on providing guests with a comfortable and convenient extended stay experience, with a strong emphasis on providing essential amenities for both business and leisure travelers. Staybridge Suites properties typically offer studio, one-bedroom and two-bedroom suites, with fully-equipped kitchens, separate living and sleeping areas, and plenty of space for guests to relax and work.

Staybridge Suites also offers a rewards program called “IHG Rewards Club” which provides guests with exclusive benefits and rewards for staying at any of the IHG hotels.

16. Holiday Inn Club Vacations

Holiday Inn Club Vacations

Holiday Inn Club Vacations is a vacation ownership brand that is owned and operated by InterContinental Hotels Group (IHG). The brand was first launched in 2008, and it offers vacation ownership units in a variety of locations, including popular tourist destinations such as Florida, South Carolina, and Tennessee in the United States. The brand’s focus is on providing guests with comfortable and convenient vacation experiences, with a strong emphasis on providing high-quality amenities and exceptional service.

Holiday Inn Club Vacations properties feature a variety of vacation ownership units, such as villas and condos, as well as on-site amenities such as swimming pools, fitness centers, and business centers. The brand also offers a variety of on-site recreational activities and entertainment for guests to enjoy.

Holiday Inn Club Vacations also offers a rewards program called “Holiday Inn Club Vacations Owners Club” which provides vacation ownership members with exclusive benefits and rewards for staying at any of the Holiday Inn Club Vacations properties.

17. Candlewood Suites

Candlewood Suites

Candlewood Suites is an extended-stay hotel brand that is owned and operated by InterContinental Hotels Group (IHG). The brand was first introduced in 1995 and it has since grown to include properties located in major cities and popular tourist destinations around the world. Candlewood Suites is known for its comfortable and spacious accommodations, high-quality amenities, and exceptional service.

Candlewood Suites properties feature guest rooms and suites, as well as on-site amenities such as fitness centers, business centers, and self-service laundry. The brand’s focus is on providing guests with a comfortable and convenient extended stay experience, with a strong emphasis on providing essential amenities for both business and leisure travelers. Candlewood Suites properties typically offer studio, one-bedroom and two-bedroom suites, with fully-equipped kitchens, separate living and sleeping areas, and plenty of space for guests to relax and work.

Candlewood Suites also offers a rewards program called “IHG Rewards Club” which provides guests with exclusive benefits and rewards for staying at any of the IHG hotels.

These are the main brands offered by IHG Hotels & Resorts, they may have additional brands depending on the region. It’s always best to check their official website for the most up-to-date information on their brands.

IHG One Rewards

IHG Rewards Club is the loyalty program of InterContinental Hotels Group (IHG) that rewards guests for staying at any of the IHG hotels, including brands such as Holiday Inn, InterContinental, Crowne Plaza, Staybridge Suites, Candlewood Suites, and others. The program is designed to offer guests exclusive benefits and rewards for their loyalty to IHG.

Members of IHG Rewards Club can earn points for each stay at an IHG hotel, which can be redeemed for free nights, room upgrades, and other rewards. The program also offers elite membership levels, such as Gold Elite and Platinum Elite, which provide additional benefits such as priority check-in, room upgrades, and free internet access.

Members can also earn and redeem points for dining, spa, and other hotel services, as well as for shopping, and car rental, and can also transfer points to airline partners. Members can also access to exclusive member rates and offers, and also can track their points and rewards online through their account.

IHG Hotels & Resorts Pros & Cons

Here are some of the pros and cons of staying at IHG Hotels & Resorts:

Pros:

  • Wide range of hotels and locations: IHG Hotels & Resorts has a wide range of properties in various locations around the world, so customers can easily find a hotel that fits their budget and location preferences.
  • Recognizable brands: IHG Hotels & Resorts operates several well-known hotel brands, which provide customers with a sense of familiarity and comfort.
  • Loyalty program: IHG Rewards Club is a loyalty program that rewards customers with points for staying at IHG hotels, which can be redeemed for free nights, room upgrades, and other perks.
  • Good customer service: IHG Hotels & Resorts has a reputation for providing good customer service, which can make for a more pleasant and stress-free stay.
  • Amenities: Depending on the brand and location, IHG hotels may offer a wide range of amenities like swimming pools, fitness centers, and on-site restaurants.

Cons:

  • Varying quality of properties: The quality of the properties can vary depending on the location and brand, some properties may be older and in need of updating.
  • Higher prices: Some IHG hotels may be more expensive than similar hotels in the same area, especially for luxury brands.
  • Inconsistent amenities: Amenities can vary depending on the location and brand, so customers should check ahead of time to make sure the hotel has the amenities they need.
  • Limited loyalty program benefits: Some customers have reported that the rewards and benefits offered by the loyalty program can be limited, and may not justify the cost of staying with IHG Hotels & Resorts exclusively.
  • Limited dining options: Some IHG Hotels, particularly budget-friendly options, may not have on-site dining options or the options may be limited.
  • Crowded during peak seasons: Some properties may be crowded during peak seasons, which can make it harder to get a room or enjoy the amenities.

Contact IHG Hotels & Resorts

There are several ways to contact IHG Hotels & Resorts (InterContinental Hotels Group):

  1. Phone: You can call the IHG Hotels & Resorts customer service center at 1-888-211-9874 (US and Canada) or +800-028-9108 (International).
  2. Email: You can email IHG Hotels & Resorts customer service by visiting the website https://www.ihg.com/contact-us and filling out the contact form.
  3. Social Media: You can also contact IHG Hotels & Resorts through their social media channels such as Facebook, Twitter, and Instagram.
  4. Website: You can visit the IHG Hotels & Resorts website at https://www.ihg.com/ and navigate to the contact us page for more information on how to get in touch with customer service.
  5. Hotel: You can also contact the hotel directly where you are staying or planning to stay, they will be more than happy to assist you with any questions or concerns you may have.

In addition, you can also find more information about each hotel brand’s contact information on their websites.

Is IHG Hotels & Resorts Worth it?

Whether or not IHG Hotels & Resorts (InterContinental Hotels Group) is worth it depends on your individual preferences and needs as a traveler. IHG Hotels & Resorts offers a wide range of hotel options that cater to different needs and preferences of travelers, with a commitment to providing guests with a comfortable and enjoyable stay with high-quality service and amenities.

Some of the benefits of staying at IHG Hotels & Resorts include:

  • Variety of hotel options: IHG Hotels & Resorts offers a wide range of hotel options from luxury brands like InterContinental, Regent, and Hualuxe to more budget-friendly options like Holiday Inn and Holiday Inn Express.
  • Loyalty program: IHG Rewards Club allows members to earn points for stays at IHG properties, which can be redeemed for free nights, merchandise, and more.
  • Eco-friendly practices: IHG Hotels & Resorts are committed to sustainability and have implemented eco-friendly practices such as energy-efficient lighting and recycling programs.
  • High-quality service and amenities: IHG Hotels & Resorts are known for their commitment to providing guests with a comfortable and enjoyable stay with high-quality service and amenities.

If the amenities and services offered by IHG Hotels & Resorts align with your preferences, it may be worth it to consider staying at an IHG hotel when you travel. It’s always a good idea to compare prices and amenities with other hotel brands to make sure you’re getting the best deal.

Conclusion

Overall, IHG Hotels & Resorts offers a wide range of hotel options that cater to different needs and preferences of travelers, with a commitment to providing guests with a comfortable and enjoyable stay with high-quality service and amenities. The company’s loyalty program and eco-friendly practices are also a plus.



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