Hotel Xcaret Review: Everyting You Need To Know (2022)

Home » Hotel Xcaret Review: Everyting You Need To Know (2022)

Hotel Xcaret Mexico is a sophisticated hotel that has redefined the concept of Cancun and Playa del Carmen all-inclusive with its innovative All-Fun Inclusive™, being the first resort in Riviera Maya to offer access to all the parks by Grupo Xcaret. Its sustainable architecture integrates the hotel’s facilities into nature while paying tribute to the traditions of Mexico, thus preserving not only natural resources, but also the country’s cultural legacy.

Hotel Xcaret Mexico is more than a hotel in Playa del Carmen and Riviera Maya, it is the most complete leisure experience in the Mexican Caribbean.

Here are my review of The Hotel Xcaret :

1. Location

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The resort is named after the nearby archaeological site Xcaret, a settlement constructed by the pre-Columbian Maya.

Its prime location means that if you did want to explore the best of the Riviera Maya you would be in close proximity to 5th avenue, Tulum, Puerto Aventuras, Akumal, and Puerto Morelos.

2.Decor & Layout

From an aerial perspective, it’s clear to see that this particular hotel is visually very exciting.

The resort is permeated by a luxurious but eco-friendly vibe and has been designed first and foremost with sustainability in mind.

It’s unique in the way that the buildings and rooms work in harmony with the surrounding nature, making the grounds a pleasant exploration.

You will discover coves, rivers, caves, and lots of jungle throughout the property.

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In all my years of reviewing hotels, the attention to detail and level of service here is unrivaled.

Most hotels often just have large building blocks facing the ocean with no real care or thought put into preserving the beauty on top of which they are built.

At the New Hotel Xcaret, you will find something new around every corner, swinging bridges, tunnels, restaurants carved into solid rock, waterfalls and much more.

The layout of the resort can be a little confusing at first and I’d definitely recommend anyone choosing to stay here do so for at least 7-10 days to get the most from their experience.

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Rooms at Hotel Xcaret come in 4 different categories:

  • Suites
  • Junior suites
  • Swim-ups
  • Master suites

All of which offer garden, ocean, river, or pool views.

The rooms feel lavish and comfortable, perfectly designed to offer a blend of nature, art, and contemporary design.

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In your room, you’ll find:

  • a minibar
  • espresso coffee machine
  • hammocks on the balcony
  • jacuzzis
  • rain showers
  • security boxes
  • hairdryers
  • 55′ inch flat-screen TVs
  • and more

The best rooms at this resort are definitely the swim-up suites (direct access to the pool) and master suites (direct access to the pool, living areas, and lots of space 230 m² | 2,476 sq ft).

Again, one of the things I love the most about the rooms is the attention to detail. It’s clear that a lot of thought went into them.

Xcaret worked with local craftsmen from around Mexico to bring items into the room. It not only showcases their passion for interior but all the skills and traditions of the people of Mexico.

To make it feel more special be sure to watch your TV and the channel that features all the stories of the things made for your room.

You will definitely enjoy a good night sleep here whichever room category you decide on.

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If you’re not sure which room is right for you, our Travel Specialists here are PlayaDelCarmen.Com would be happy to help.

4. Food & Drink

10 restaurants and 8 bars at Hotel Xcaret Mexico will take you on a culinary journey through global flavors, where the Mexican gastronomy leads the way.

All of the menus have been designed to surprise your palate as well as to accommodate any dietary preference your lifestyle requires.

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Restauraunts include:

  1. La Trajinera – an Xochimilco inspired Buffet. Breakfast 07:00 to 11:30 h / lunch 12:30 to 17:00/ dinner 18:00 to 23:00h.
  2. La Cantina – Mexican Steak House. Open for dinner from 18:00 to 23:00 h / after party from 00:00 to 02:00h located near the main building (Casa Grande), reservation required.
  3. HA’ (additional cost applies) – Contemporary Mexican cuisine. Open for dinner from 18:00 to 00:00h, reservation required. Included for guests staying at junior and master suites.
  4. Mercado 17 – continental breakfast 06:00 to 06:30 h / breakfast 07:00 to 11:30 h / lunch 12:30 to:00 h / dinner 18:00 to 23:00 h / late night 00:30 to 05:00 h
  5. Chibali – open from 11:00 to 23:00 h Casa Viento, next to the Kids club.
  6. Teatro Del Rio – open for dinner from 19:00 to 23:00 h Tasting Menu In front of Espiral Hill, reservation required.
  7. Xin – Gao – Asian cuisine. Open for dinner from 18:00 to 23:00 h main building (Casa Grande), reservation required for dinner.
  8. Fuego Restauraunt – A la carte: breakfast 07:00 to 11:30 h / lunch 12:30 to 17:00 h / dinner 18:00 to 23:00 h. Exclusive for Casa Fuego guests, reservation required for dinner.
  9. Las Playas – open from 11:00 to 23:00 h, Coves’ area. Exclusive for guests at Casa Fuego, reservation required for dinner.
  10. Las Cuevas – open seasonally, reservation required.

From making your own ceviche to top-shelf tequila the quality of food and drink here is exactly that, QUALITY!

If you love Mexican food, many hotels in the Riviera often dumb down the recipes to accommodate the masses…not at this hotel.

At the new Hotel Xcaret, you can truly savor and appreciate the local flavors of this beautiful and vibrant country.

5. Beaches

Beaches…. as in PLURAL you say?


At the New Hotel Xcaret, there is a main beach on the ocean but there is also a secondary beach!

That’s one way to outshine the market.

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This second beach has soft and calm water.

It’s particularly desirable if you have children that are young, and not strong swimmers yet.

There also beaches on the rivers that run by the hotel.

All of these areas have been carved out of the stone and give all sides of this hotel something to admire.

The threat of seaweed this year (2019) has been particularly prominent in some vacationers minds. The beaches are unpredictably tainted with smelly green stuff.

The good news?

In the last month, the state of Quintana Roo has invested in major government cleanups so beaches are finally looking like their former glory and prevention methods are in place to stop it getting like that in future.

So, you needn’t worry from this day forward but it’s always nice to have peace of mind. You can breathe easy at this hotel knowing that it has great beaches for its guests even when there is seaweed.

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6. Activities

With one gorgeous pool after another, you could easily spend your days here just swimming, relaxing, and taking epic photos.

However, for the more adventurous and active sorts, this place will certainly not disappoint.

In addition to unlimited access to 7 of the Riviera Mayas top attractions on-site activities also include:

  • Paddleboarding and kayaking
  • Biking and Tennis
  • Water activities
  • Snorkeling

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At the resort, your children will also have access to the Xiiquillos Kids Club and the Xiipaal Teens Club.

7. Gym and Fitness

Just because you’re on vacation doesn’t mean you can’t keep your fitness goals alive.

In fact, the New Hotel Xcaret encourages you to do so in a fun and picturesque environment

The main gym is just as nice and as state of the art as any big-city gym.

There are also two other gyms with equipment for cardio, free weights, and deadlifts.

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If you don’t like to workout inside there is a functional training circuit within nature, as well as daily yoga classes so you can get your ‘ooooooom’ on, and start each day refreshed and rejuvenated.

8. Spa

Okay, picture a Grecian Palace with fountains and flowing curtains…can you see it yet?

That’s what the spa at the new Hotel Xcaret looks like.

It feels like a complete cultural experience carved out of limestone.

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Each of the massage rooms is totally unique and some even have a personal cenote in them.

Does it get more magical than that? I think not.

9. Weddings

Destination weddings are on the rise in Mexico.

And to be honest it comes as no surprise.

I mean, who can say no to lavish luxury in paradise at an affordable price?

Weddings here in Mexico are easily 1/3 the cost than they would be at home.

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If you and your beloved are naturists then there really couldn’t be a hotel more suited to you.

With an array of stunning locations to choose from at this resort, our Expert Wedding Specialists here at PlayaDelCarmen.Com will be on hand to help bring your vision to life.

Ceremony locations include:

  • Beach
  • Chapel
  • Cove
  • Cuevas Restaurant – stunning venue carved out of natural limestone.

With the option to have either a:

  • Legal
  • Symbolic
  • Catholic
  • Prehispanic
  • Ceremony.

The only hard job for you will be choosing from the hotel’s incredible range of customizable packages that have been curated to cater to groups of all sizes and budgets.

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10. The New  Hotel  Xcaret for Families

Before we dig into whether you should stay at this hotel with your family I will state that this resort is pretty perfect for most people!

Families with young children

The New Hotel Xcaret is very family-friendly.

On the hotel property, you will find play areas for young children, activities for kids, natural areas for exploration and shallow pools.

The secondary beach with no waves and soft sand is great because it means you can relax without the fear of the little ones being swept away by a big wave.

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Included in your stay at this hotel is the 7 attractions I mentioned earlier:

Xcaret is the largest park of them all and has a special area for small children called ‘Children’s World’.

Outside of that area, there are many animals and attractions small children would also like.

Another top pick for younger children would be Xenses. It’s a half-day adventure park with sense-themed activities, optical illusions, shop & cafe.

Families with teens

Teens will have the time of their life at this hotel!

The family club offers games and activities such as air hockey, billiards, ping pong, and more.

Paddleboarding or kayaking should be of interest to teens as well.

Make the most of the included attraction – Xplor should definitely be high on your list.

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This park really appeals to teens looking for adventure. Also Xel Ha for those that like to swim and snorkel.

11. Hotel Xcaret for Adults and Romantic Getaways.

The good news?

This resort has an entire adults-only section!

Boasting its own restaurant and rooftop pool among other things.

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For romantic dinners definitely check out Cuevas Restaurant as it looks particularly magical lit up with candles.

During the day many families go to the parks so you practically have the hotel to yourself.

Even when the hotel is full it doesn’t feel overcrowded.


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