Aubert Review

Aubert is an online retailer specializing in baby and child products. Founded in 1931, Aubert is a French company that has expanded its presence to other European countries, including Belgium, Spain, Italy, and Portugal. The company’s mission is to provide parents with high-quality and safe products for their babies and children, along with excellent customer service.

Overview

The website offers a wide range of products, including strollers, car seats, nursery furniture, baby care items, toys, clothing, and accessories from well-known brands such as Chicco, Bugaboo, Cybex, and Maxi-Cosi. The website features a clean and easy-to-use interface, with clear navigation and search options, making it easy for customers to find what they need.

Aubert also offers various services to support parents, including a baby registry, a gift card program, and a financing option for larger purchases. The website also has a blog section that provides helpful tips and advice on baby care and parenting.

Aubert provides shipping to multiple countries in Europe, with free shipping on orders over a certain amount. The company also has a return policy that allows customers to return or exchange products within a certain timeframe if they are not satisfied with their purchase.

Overall, Aubert is a reputable online retailer that offers a wide range of high-quality and safe products for babies and children, along with excellent customer service and helpful resources for parents.

1. Strollers: Aubert offers a variety of strollers, including lightweight strollers, travel systems, jogging strollers, and more from popular brands such as Bugaboo, Cybex, and Babyzen.
2. Car seats: The website also offers a selection of car seats, including infant car seats, convertible car seats, booster seats, and more from brands such as Maxi-Cosi, Britax, and Cybex.
3. Nursery furniture: Aubert has a range of nursery furniture, including cribs, dressers, changing tables, and more from brands such as Bébé Confort and Quax.
4. Baby care items: The website offers a range of baby care items, including diapers, wipes, bottles, breast pumps, and more from brands such as Philips Avent and Chicco.
5. Toys and playtime: Aubert also has a selection of toys and playtime items, including activity centers, play mats, stuffed animals, and more from brands such as Skip Hop and Tiny Love.
6. Clothing and accessories: The website offers a range of clothing and accessories for babies and children, including onesies, pajamas, shoes, hats, and more from brands such as Petit Bateau and Jacadi.

Overall, Aubert provides a comprehensive range of products for babies and children, making it a one-stop-shop for parents looking to purchase high-quality and safe products for their little ones.

Generally, the prices of products on Aubert are comparable to those of other online retailers specializing in baby and child products. While some items may be more expensive than others, the website offers products from well-known and trusted brands, ensuring that customers are getting high-quality and safe products for their babies and children.

Additionally, Aubert offers financing options for larger purchases, allowing customers to pay for their orders in installments over a period of time, which can help make larger purchases more affordable.

Overall, the prices on Aubert are competitive, and the website offers various options for customers to make purchases more affordable, including sales, promotions, and financing options.

1. Sales: Aubert has regular sales throughout the year, including seasonal sales, clearance sales, and holiday sales, where customers can save up to 50% on select items.
2. Loyalty program: The website offers a loyalty program called “Club Aubert,” which provides members with exclusive discounts, free shipping, and other perks.
3. Gift cards: Customers can purchase gift cards on Aubert, which can be used to purchase products on the website, and can be a great way to save money on future purchases.
4. Financing options: Aubert offers financing options through a partnership with a financing company, allowing customers to pay for their purchases in installments over a period of time.
5. Newsletter subscription: Customers who sign up for the Aubert newsletter receive exclusive promotions and discounts, as well as news and updates on new products.

Overall, Aubert provides various opportunities for customers to save money on their purchases, including regular sales, a loyalty program, gift cards, financing options, and newsletter promotions. Customers can also check the website regularly for new promotions and discounts.

• Shipping options: Aubert offers several shipping options, including standard shipping, express shipping, and in-store pickup. The shipping fees vary depending on the selected shipping method, the weight and size of the package, and the customer’s location.
• Shipping times: The estimated delivery times vary depending on the shipping method and the customer’s location. Standard shipping usually takes between 3-7 business days, while express shipping can take between 1-2 business days.
• International shipping: Aubert ships to several countries worldwide, and the shipping fees and delivery times vary depending on the destination.
• Returns: Customers can return most products purchased on Aubert within 30 days of receipt, as long as the product is unused, in its original packaging, and accompanied by the original receipt. Some products, such as car seats and breast pumps, have specific return policies, so customers should check the website for more details.
• Refunds: Refunds are issued within 14 business days of receiving the returned item, and are typically processed to the original payment method. Shipping fees are not refundable.

Overall, Aubert provides several shipping options, including international shipping, and a straightforward return policy with a reasonable return window. Customers can contact customer service for further assistance with shipping and returns.

Aubert also provides secure payment options, including credit card and PayPal, ensuring that customer information and transactions are protected. Additionally, the website has a clear privacy policy and terms of service, which provide customers with important information about their rights and responsibilities.

The website also has a customer service team that is available to assist customers with their purchases, answer questions, and help resolve any issues that may arise. Aubert also has positive customer reviews on third-party websites, indicating that customers are satisfied with their purchases and the service provided by the website.

Overall, Aubert is a legitimate and reliable online retailer of baby and child products, with a long-standing reputation and positive customer reviews.

In addition to secure payment options, Aubert also has a clear privacy policy and terms of service that outline how customer information is collected, used, and protected. The website also uses cookies to improve the shopping experience, but customers have the option to disable cookies if they prefer.

Aubert also takes measures to protect against fraud and unauthorized access to customer information. The website has a team dedicated to monitoring and preventing fraudulent activity, and implements various security measures to protect against hacking and other security threats.

Overall, Aubert is a safe website to shop on, with secure payment options, clear privacy policies, and measures in place to protect against fraud and unauthorized access to customer information.

In addition to the website, Aubert has physical stores in several countries, including France, Belgium, and Switzerland. Customers can find store locations and contact information on the website to visit in person and make purchases.

Aubert products may also be available for purchase from other retailers, both online and in physical stores, but customers should be careful to purchase from reputable and trusted sources to ensure the authenticity and quality of the products.

Overall, the best and most reliable place to purchase Aubert products is directly from the Aubert website or from a physical Aubert store.

1. Contact form: Customers can submit a contact form on the website to ask questions or request assistance. The form requires the customer’s name, email address, and message, and the customer support team will respond as quickly as possible.
2. Phone: Customers can call the customer support team directly using the phone number provided on the website. The phone lines are open Monday to Friday from 9 am to 6 pm, and on Saturdays from 10 am to 6 pm.
3. Live chat: Customers can use the live chat feature on the website to chat directly with a customer support representative in real-time. The live chat feature is available during the same hours as phone support.
4. FAQ section: The website has a comprehensive FAQ section that answers many common questions about products, shipping, returns, and more.

Overall, Aubert provides several options for customers to contact customer support and get help with their purchases or any issues that may arise.

Pros of Aubert.com:

1. Wide selection of high-quality products: Aubert offers a wide selection of high-quality products from well-known and trusted brands in the baby and child industry.
2. Secure payment options: The website provides secure payment options, including credit card and PayPal, to protect customer information and transactions.
3. Dedicated customer support team: Aubert has a dedicated customer support team that is available to assist customers with their purchases, answer questions, and help resolve any issues that may arise.
4. Physical stores in several countries: Aubert has physical stores in several countries, providing customers with the option to visit in person and make purchases.

Cons of Aubert.com:

1. Limited shipping options: Aubert has limited shipping options and does not offer international shipping to all countries.
2. Limited language support: The website is only available in French and does not have an option to switch to other languages.
3. Prices may be higher than other retailers: Prices on Aubert may be higher than other online retailers, although this may be offset by the quality and selection of products.
4. Returns may be costly: The website charges a fee for returns, which may be costly for customers who wish to return products.

While the website has limited shipping options and may have higher prices compared to other retailers, the quality and selection of products may be worth the extra cost. Customers who prefer to visit physical stores may also find convenience in the option to visit one of Aubert’s stores in several countries.

In conclusion, Aubert is a good choice for customers looking for a trustworthy and reliable online retailer for their baby and child product needs.