Heads up: Our content is reader-supported. This page includes affiliate links. If you click and purchase, I may receive a small commission at no extra cost to you.
Gonser is an online retail store based in Switzerland that offers a wide range of products at competitive prices. The store primarily specializes in home and living, electronics, sports, leisure, and toys categories, but also offers other items such as beauty products and pet supplies.
Contents
Overview
Gonser was founded in 2010 and has since grown to become one of the leading e-commerce retailers in Switzerland. The company prides itself on offering high-quality products at affordable prices, and providing excellent customer service to its customers.
The online store is easy to navigate, with a user-friendly interface that allows customers to browse and search for products based on category, price range, and other criteria. The website also features a blog with tips and advice on a variety of topics, as well as customer reviews and ratings of products.
Gonser offers free shipping on all orders over CHF 100 within Switzerland, and also ships to other countries in Europe at competitive rates. The store accepts a variety of payment methods, including credit card, PayPal, and bank transfer.
Overall, Gonser is a reliable and convenient online store for anyone looking to purchase a wide variety of products at affordable prices in Switzerland.
Products
Gonser offers a wide range of products across several categories. Here are some of the product categories and examples of products available on the website:
- Home and Living: furniture, home decor, kitchenware, bedding, bath accessories, etc.
- Electronics: TVs, smartphones, tablets, laptops, cameras, audio equipment, etc.
- Sports and Leisure: outdoor gear, fitness equipment, bicycles, games, toys, etc.
- Beauty and Personal Care: cosmetics, skincare, hair care, personal hygiene, etc.
- Pet Supplies: food, toys, grooming, accessories, etc.
Within these categories, Gonser carries a vast range of products. For example, in the home and living category, you can find everything from sofas and chairs to bed frames and kitchen appliances. In the electronics category, you can find the latest smartphones, laptops, and gaming consoles. The sports and leisure category offers camping equipment, bicycles, and sports gear, and the beauty and personal care category offers cosmetics, skincare, and hair care products.
Gonser also offers seasonal products, such as Christmas decorations, Easter eggs, and Halloween costumes, among others. With such a diverse range of products, customers can find almost everything they need on the website.
Price
Gonser is known for offering competitive prices on its products. The company strives to provide high-quality products at affordable prices, making it a popular choice for budget-conscious shoppers.
The prices of products on the website can vary depending on the category, brand, and product type. Generally, customers can expect to find products at prices lower than the average market price, making them a great value for money. Gonser also offers regular discounts and promotions on its products, which can further lower the prices.
Customers can filter their search results based on price range, which can help them find products that fit their budget. The website also offers a price match guarantee, which means that if a customer finds a lower price for the same product on another website, Gonser will match the price.
Overall, Gonser.ch is a great option for customers who want to purchase quality products at affordable prices. The website’s competitive pricing and regular promotions make it an attractive choice for budget-conscious shoppers.
Promotions & Discounts
Gonser offers regular promotions and discounts on its products, allowing customers to save money on their purchases. Here are some of the ways customers can save money on Gonser:
- Newsletter Subscription: Customers can sign up for the Gonser newsletter to receive exclusive discounts and promotions.
- Daily Deals: The website offers daily deals on select products, with discounts of up to 50% off.
- Clearance Sales: Gonser periodically holds clearance sales on products that are being discontinued or phased out, offering significant discounts.
- Seasonal Sales: The website offers discounts and promotions during holidays and special occasions such as Christmas, Black Friday, Cyber Monday, Easter, and others.
- Loyalty Program: Gonser has a loyalty program that rewards customers with points for every purchase they make. Customers can redeem their points for discounts on future purchases.
- Free Shipping: Gonser offers free shipping on orders over CHF 100 within Switzerland, which can save customers money on shipping costs.
- Price Match Guarantee: If a customer finds a lower price for the same product on another website, Gonser will match the price.
Overall, Gonser offers a variety of ways for customers to save money on their purchases. By taking advantage of these promotions and discounts, customers can get great deals on high-quality products.
Shipping & Returns
Gonser offers shipping to Switzerland and other countries in Europe. Here is an overview of the website’s shipping and return policies:
Shipping:
- Gonser offers free shipping on all orders over CHF 100 within Switzerland. Orders under CHF 100 are subject to a flat shipping rate.
- The website offers different shipping options depending on the delivery address and the size of the order.
- For orders outside of Switzerland, shipping rates vary depending on the delivery location and the size of the order.
- Orders are processed within one to two business days, and delivery times vary depending on the shipping method and the delivery location.
Returns:
- Customers have the right to return any product purchased on Gonser within 14 days of receiving the order.
- To initiate a return, customers must contact Gonser’s customer service team and provide their order number and the reason for the return.
- Returned products must be in their original condition, unopened, and with all original packaging and accessories.
- Gonser offers a money-back guarantee on all returned products, and refunds are processed within five to seven business days after receiving the returned products.
- Customers are responsible for the cost of shipping returns, except in cases where the product is defective or the wrong product was delivered.
Overall, Gonser’s shipping and return policies are designed to provide customers with a hassle-free shopping experience. With free shipping, easy returns, and a money-back guarantee, customers can shop with confidence on the website.
Is Gonser.ch Legit?
Yes, Gonser is a legitimate company that has been operating in Switzerland since 2011. The company is registered with the Swiss Federal Commercial Registry and has a physical office and warehouse located in St. Gallen, Switzerland.
Gonser has a good reputation among its customers, with many positive reviews and ratings on various review platforms. The website is also certified by Trusted Shops, a leading European trustmark for online shopping, which guarantees that the website complies with strict quality and security standards.
Furthermore, Gonser offers secure payment methods, including credit card, PayPal, and invoice, which adds an extra layer of protection for customers. The website also has a clear privacy policy that outlines how customer data is collected and used, which helps to build trust with customers.
In summary, Gonser is a legitimate and trustworthy online retailer that offers a wide range of high-quality products at competitive prices. Customers can shop with confidence on the website knowing that their personal information and transactions are secure.
Is Gonser.ch Safe?
Gonser takes customer safety seriously and has implemented various measures to ensure a safe shopping experience on its website. Here are some of the safety features of Gonser:
- Secure Website: The Gonser website uses SSL encryption to protect customer data during transmission, such as personal information and payment details.
- Secure Payment Methods: Gonser offers secure payment methods such as credit card, PayPal, and invoice, which are all processed through trusted payment providers.
- Trusted Shops Certification: The website is certified by Trusted Shops, a leading European trustmark for online shopping, which guarantees that the website complies with strict quality and security standards.
- Privacy Policy: Gonser has a clear privacy policy that outlines how customer data is collected and used, which helps to build trust with customers.
- Customer Reviews: Gonser displays customer reviews and ratings on its website, allowing customers to share their experiences and opinions with others.
Overall, Gonser.ch is a safe and trustworthy online retailer that takes customer safety seriously. The website uses secure technology, trusted payment methods, and has a clear privacy policy to protect customer information and transactions.
Where to Buy
Gonser products are available exclusively on the company’s website, which is the official online store of the company. Customers can browse and purchase products directly from the website, which offers a wide range of products at competitive prices.
To buy products on Gonser, customers can follow these steps:
- Visit the Gonser website at www.gonser.ch.
- Browse the different product categories or search for specific products using the search bar.
- Select the desired product and click “Add to Cart” to add it to the shopping cart.
- Once all desired products have been added to the cart, click on the cart icon to proceed to checkout.
- Follow the checkout process, entering billing and shipping information, and selecting a payment method.
- Review the order summary and submit the order.
Gonser offers free shipping on orders over CHF 100 within Switzerland, and orders are processed and shipped within one to two business days. The website also offers easy returns and a money-back guarantee, giving customers peace of mind when shopping online. Overall, Gonser is a convenient and reliable option for customers looking to buy high-quality products at competitive prices.
Customer Support
Gonser has a customer support team that is available to assist customers with any questions, concerns, or issues they may have. Here are some of the ways customers can contact the Gonser customer support team:
- Contact Form: Customers can submit a message through the contact form on the website, which can be found under the “Contact Us” section. The customer support team typically responds within one to two business days.
- Email: Customers can send an email to [email protected] with their questions or concerns, and the customer support team will respond as soon as possible.
- Phone: Customers can call the customer support team at +41 71 274 66 00 during business hours, which are Monday to Friday, 9:00 am to 5:00 pm CET.
- Live Chat: Customers can use the live chat feature on the Gonser.ch website to chat with a customer support representative in real-time.
Gonser also has a comprehensive FAQ section on the website, which provides answers to common questions about ordering, shipping, returns, and other topics. The website also has a blog section, which offers helpful tips and advice on a range of topics related to home and garden, pets, and other product categories. Overall, Gonser offers multiple channels for customers to get in touch with customer support and provides a range of helpful resources to assist customers with their shopping experience.
Pros:
- Wide range of high-quality products available, including home and garden, pets, electronics, and more.
- Competitive prices and regular promotions and discounts available.
- Free shipping on orders over CHF 100 within Switzerland.
- Secure payment methods, including credit card, PayPal, and invoice.
- Clear privacy policy and Trusted Shops certification, which build trust with customers.
- Easy returns and money-back guarantee for added peace of mind.
- Customer support available through multiple channels, including email, phone, live chat, and contact form.
- Comprehensive FAQ section and blog with helpful tips and advice.
Cons:
- Products are only available for purchase on the Gonser website, which may not be convenient for customers who prefer to shop in physical stores.
- Shipping is currently only available within Switzerland, which limits the availability of products to customers in other countries.
- Limited product information and reviews available for some products, which may make it difficult for customers to make informed purchasing decisions.
- Limited availability of some products, which may sell out quickly due to high demand.
Conclusion
Overall, Gonser is a reliable and trustworthy online retailer that offers a wide range of high-quality products at competitive prices. The website provides a convenient and safe shopping experience, with secure payment methods, free shipping on orders over CHF 100, and a money-back guarantee. The customer support team is available to assist customers with any questions or concerns they may have, and the website offers helpful resources such as a comprehensive FAQ section and a blog with helpful tips and advice. While there are some limitations, such as limited product information for some products and shipping only being available within Switzerland, Gonser is still a great option for customers looking to buy a variety of products online.
FAQ
What is Gonser?
Gonser is an online retailer that offers a wide range of products, including home and garden, pets, electronics, and more.
Is Gonser a legitimate website?
Yes, Gonser is a legitimate website that is registered in Switzerland and has a Trusted Shops certification.
Does Gonser offer free shipping?
Yes, Gonser offers free shipping on orders over CHF 100 within Switzerland.
What payment methods are accepted on Gonser?
Gonser accepts several payment methods, including credit card, PayPal, and invoice.
How can I contact Gonser customer support?
Customers can contact Gonser customer support through multiple channels, including email, phone, live chat, and contact form.
Does Gonser offer international shipping?
No, shipping is currently only available within Switzerland.
Can I return products to Gonser?
Yes, Gonser.ch offers easy returns and a money-back guarantee for added peace of mind.
