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Rent the Runway is a popular online fashion rental platform that allows customers to rent designer clothing and accessories for a specific period of time. It was founded in 2009 by Jennifer Hyman and Jennifer Fleiss. The company primarily focuses on women’s fashion and offers a wide range of clothing items, including dresses, tops, bottoms, outerwear, and accessories such as jewelry, handbags, and sunglasses.
Rent the Runway offers several rental plans to cater to different needs and budgets. Customers can choose from options such as renting individual items for a specific occasion or subscribing to a monthly membership that allows them to rent a certain number of items each month. The rented items are delivered to the customer’s doorstep and can be returned after use using pre-paid shipping labels.
Rent the Runway has gained popularity for its convenient and cost-effective approach to fashion. It provides an opportunity for individuals to wear designer clothing and accessories without the need for a long-term commitment or hefty price tags associated with purchasing such items. It also promotes sustainability by reducing the demand for fast fashion and encouraging the reuse of clothing.
- 1 Highlights
- 2 Product
- 3 Luz Dress
- 4 Addie Eyelet Dress
- 5 Labella Midi Dress
- 6 Emilia Dress
- 7 Madsen Dress
- 8 How Does Rent the Runway Work?
- 9 What Do Customers Think?
- 10 Is Rent the Runway Worth It?
- 11 Rent the Runway Promotions & Discounts
- 12 FAQ
- 12.1 How does Rent the Runway pricing work?
- 12.2 How long can I rent an item from Rent the Runway?
- 12.3 Can I try on items before renting them?
- 12.4 How does shipping and returns work with Rent the Runway?
- 12.5 What happens if I damage or stain a rented item?
- 12.6 Can I cancel or change my rental order?
- 12.7 Do I need to clean the items before returning them?
- Designer Fashion Access: Rent the Runway provides access to a wide range of designer clothing and accessories from well-known brands, allowing customers to wear high-end fashion without the need for a long-term commitment or high purchase prices.
- Rental Options: Rent the Runway offers various rental options to cater to different needs and budgets. Customers can choose from individual rentals for specific occasions or monthly membership plans that allow a certain number of rentals per month.
- Convenience and Delivery: Rent the Runway offers a convenient online platform where customers can browse, select, and rent items. The rented items are delivered directly to the customer’s doorstep, eliminating the need for in-store shopping or visiting physical rental locations.
- Sustainability: Rent the Runway promotes sustainability by encouraging the reuse of clothing. Renting allows customers to reduce their personal environmental impact by reducing the demand for fast fashion and promoting a more circular fashion economy.
- Size Inclusivity: Rent the Runway offers a wide range of sizes, including plus sizes, to ensure inclusivity and accommodate various body types.
- Backup Sizes and Fit Guarantee: Rent the Runway provides free backup sizes with each rental to help customers find the best fit. They also offer a fit guarantee, allowing customers to exchange an item if it doesn’t fit properly.
- Fashion Flexibility and Experimentation: Renting from Rent the Runway provides flexibility and the opportunity to experiment with different styles and trends without the commitment of purchasing new items. It allows customers to have a rotating wardrobe and try out new looks for different occasions.
- Customer Reviews and Feedback: Rent the Runway provides detailed product descriptions, customer reviews, and photos on their website to help customers make informed decisions about their rentals.
- Dresses: Rent the Runway offers a variety of dresses, including cocktail dresses, formal gowns, party dresses, maxi dresses, and more. These dresses come in various styles, colors, and sizes to suit different occasions and preferences.
- Tops and Bottoms: You can rent stylish tops and bottoms such as blouses, shirts, sweaters, skirts, pants, and shorts. These items can be mixed and matched to create different outfits and styles.
- Outerwear: Rent the Runway provides options for renting outerwear like coats, jackets, blazers, and wraps. This allows you to access trendy and high-quality outerwear for different seasons and events.
- Accessories: Rent the Runway offers a selection of accessories to complete your look, including jewelry, handbags, clutches, belts, scarves, hats, and sunglasses. These accessories can add a stylish touch to your rented outfit.
- Activewear: Rent the Runway expanded its offerings to include activewear, allowing customers to rent fitness apparel such as leggings, sports bras, tops, and outerwear designed for workouts and active lifestyles.
Orange viscose (100% Sustainable Viscose). Maxi. Halter neck. Sleeveless. Back zipper closure. 50″ from shoulder to hemline. Imported.A modern halter brings a bit of drama to this straight-cut CAROLINA K maxi dress with a fun tassel embellishment.Sized: XS-L
Addie Eyelet Dress
Off-white cotton (100% Cotton). A-line. Short sleeves. Mock neck. Back zipper closure. 51.5″ from shoulder to hemline. Imported.A figure-skimming smocked bodice balances laser cut eyelet flutter sleeves in this sweet summer midi by Sea New York.Sized: XS-XL
Labella Midi Dress
Yellow linen blend (55% Linen, 45% Viscose). Lining (100% Cotton). Hourglass. Halter neck. Sleeveless. Back zipper closure. 41.5″ from shoulder to hemline. Imported.Fresh flowers bring summertime sweetness to this vintage-inspired Bardot halter dress finished with a fun flounced hem.Style with the Brigette Mini Crossbody Bag from ZAC Zac Posen Hangbags. Sized: 2-12
Blue and red floral printed cotton (69% Cotton, 31% Nylon). Maxi. Sleeveless. Sweetheart neckline. Hidden side seam zipper with hook-and-eye closure. Side Pockets. 52″ from shoulder to hemline. Imported.With its slender straps and flirty front cutout, this vibrant printed A.L.C. dress is a sophisticated way to show some skin this summer.Sized: 0-14, one length available. Regular measures 52″ from shoulder to hemline.
Orange cotton (70% Cotton, 30% Silk). Shift. Square neckline. Cap sleeves. Pull-on. 55″ from shoulder to hemline. Imported.A cutout waist and eyelet tiers bring a feminine refresh to this LoveShackFancy dress that’s perfect for summertime weddings and flings.Style with the Mikaela Woven Clutch from Rafé.
How Does Rent the Runway Work?
- Browse and select: Customers can browse the Rent the Runway website or app to explore the available inventory of clothing and accessories. They can filter items based on size, occasion, style, and more. Detailed product descriptions, customer reviews, and photos are provided to help customers make their selections.
- Choose rental dates: Once customers have selected an item, they can choose their desired rental dates. The rental period usually ranges from 4 to 8 days, depending on the plan or item chosen.
- Reserve the item: Customers can proceed to reserve the item by adding it to their cart and checking out. For some high-demand items or during busy periods, it’s advisable to reserve in advance to ensure availability.
- Receive the rental: The rented item is shipped to the customer’s specified address. Rent the Runway provides a delivery date estimate and sends tracking information so customers can monitor the shipment.
- Wear and enjoy: Once the item arrives, customers can wear it for the designated rental period. The items are typically dry cleaned and prepared for the next customer, so they arrive in clean and ready-to-wear condition.
- Return the rental: At the end of the rental period, customers are required to pack the item using the provided packaging and attach the pre-paid shipping label. They can drop off the package at a designated carrier location or schedule a pickup. Returns are usually hassle-free.
Rent the Runway offers free backup sizes to ensure a better fit. This means that customers receive an additional size of the same item to help them find the perfect fit.
What Do Customers Think?
- Variety and Access to Designer Fashion: Many customers appreciate the wide range of designer clothing and accessories available through Rent the Runway. They enjoy the opportunity to wear high-end fashion brands that may be otherwise out of their budget or unavailable in their local stores.
- Convenience and Flexibility: Rent the Runway is often praised for its convenience and flexibility. Customers appreciate the ability to rent clothing for specific events or occasions without the need to purchase and store the items long-term. The option to choose rental dates and have items delivered to their doorstep adds to the convenience factor.
- Sustainability and Cost-Effectiveness: Renting clothing from Rent the Runway aligns with sustainability goals for many customers. By renting instead of buying, they can reduce their personal environmental impact and contribute to the circular fashion economy. Additionally, renting is seen as a cost-effective way to access designer fashion, especially for one-time or occasional wear.
- Fit and Size Availability: Rent the Runway offers free backup sizes, which is appreciated by customers who want to ensure a good fit. However, some customers have reported occasional issues with fit or finding the right size, as sizing can vary across brands.
- Customer Service and Returns: While Rent the Runway strives to provide excellent customer service, there have been mixed reviews about their support. Some customers have praised their responsive and helpful customer service team, while others have experienced delays or difficulties in resolving issues. Regarding returns, most customers find the process straightforward and efficient.
Is Rent the Runway Worth It?
- Frequency of Special Occasions: Rent the Runway can be particularly beneficial if you attend events or special occasions regularly and prefer not to repeat outfits. Renting allows you to have a rotating wardrobe of designer pieces without the need to purchase new items each time.
- Budget Considerations: Renting from Rent the Runway can be a cost-effective alternative to buying expensive designer clothing. If you have a limited budget or don’t want to invest in costly pieces that you may wear infrequently, renting can provide access to high-quality fashion at a fraction of the retail price.
- Fashion Experimentation: Rent the Runway is a great option for those who enjoy experimenting with different styles and trends. It allows you to try out new looks without committing to a long-term purchase. This can be particularly useful for fashion-conscious individuals who like to stay on-trend.
- Sustainable Fashion: If sustainability is a priority for you, Rent the Runway offers a more environmentally friendly approach to fashion consumption. Renting reduces the demand for fast fashion and encourages the reuse of clothing, contributing to a more circular fashion economy.
- Fit and Sizing: While Rent the Runway provides backup sizes and offers extensive sizing information, it’s important to consider that finding the perfect fit can sometimes be challenging when renting online. If you have specific fit concerns or require custom sizing, it may be worth trying on items in person or exploring other alternatives.
- Convenience and Logistics: Renting from Rent the Runway offers the convenience of having items delivered to your doorstep and handling the cleaning and returns process. However, it’s important to consider factors such as shipping times, rental durations, and potential late fees when assessing the overall convenience of the service.
Ultimately, whether Rent the Runway is worth it depends on your personal circumstances, fashion preferences, and budget. It can be a valuable service for individuals who appreciate access to designer fashion, want to reduce their environmental impact, or enjoy the flexibility and variety that renting provides. To make an informed decision, you may want to consider trying out Rent the Runway for a trial period or consulting reviews and feedback from other customers.
Rent the Runway Promotions & Discounts
- First-time user discounts: Rent the Runway occasionally provides discounts for first-time customers. These discounts can be in the form of a percentage off the first rental or a fixed dollar amount off the first order.
- Membership promotions: Rent the Runway offers different membership plans, and they occasionally run promotions to encourage sign-ups. These promotions can include discounted membership fees or additional rental credits.
- Seasonal sales: Rent the Runway may have seasonal sales where they offer discounts on select items or categories. These sales typically coincide with major shopping seasons or holidays.
- Refer-a-friend program: Rent the Runway has a refer-a-friend program where existing customers can refer their friends to the service. In return, both the referrer and the referred friend may receive credits or discounts on their rentals.
- Email and newsletter promotions: Rent the Runway sends out regular emails and newsletters to their subscribers, which may include exclusive promotions, discount codes, or early access to sales.
- Social media promotions: Rent the Runway sometimes runs promotions or giveaways on their social media platforms. Following their social media accounts can keep you informed about any current promotions or discounts.
How does Rent the Runway pricing work?
Rent the Runway offers different pricing options depending on the membership plan or rental service chosen. They have plans ranging from individual rentals for specific occasions to monthly subscription plans that include a set number of rentals per month. The pricing structure can vary, so it’s best to visit the Rent the Runway website or contact their customer service for the most up-to-date pricing information.
How long can I rent an item from Rent the Runway?
The rental period typically ranges from 4 to 8 days, depending on the plan or item chosen. The specific rental duration is indicated when selecting the item and can be customized based on your needs.
Can I try on items before renting them?
Rent the Runway does not have physical stores for in-person try-ons. However, they provide detailed sizing information and offer free backup sizes with each rental to help ensure a better fit. Additionally, customer reviews and photos can provide insights into the fit and appearance of the items.
How does shipping and returns work with Rent the Runway?
Rent the Runway provides shipping labels and packaging for both delivery and returns. The rented items are shipped to your specified address, and returns can be made by dropping off the package at a designated carrier location or scheduling a pickup. Pre-paid shipping labels are included to facilitate the return process. It’s important to adhere to the specified return dates to avoid any late fees.
What happens if I damage or stain a rented item?
Rent the Runway includes insurance coverage for minor damages and normal wear and tear. However, significant damage or loss may result in additional fees. If you encounter any issues with an item, it’s recommended to contact Rent the Runway’s customer service for assistance.
Can I cancel or change my rental order?
Rent the Runway has specific policies regarding cancellations and changes to rental orders. It’s best to review their terms and conditions or contact their customer service for guidance on modifying or canceling an order.
Do I need to clean the items before returning them?
No, you don’t need to clean the rented items before returning them. Rent the Runway takes care of the cleaning process for you. Simply pack the items using the provided packaging and attach the pre-paid shipping label for return.