DSW Review

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About DSW


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DSW (Designer Shoe Warehouse) is a footwear and accessories retailer headquartered in Columbus, Ohio. The company was founded in 1969 and has since grown to operate over 500 stores in the United States and Puerto Rico. In addition to their physical retail locations, Designer Shoe Warehouse also offers online shopping through their website.

DSW carries a wide range of footwear for men, women, and children, including designer brands and their own private label. They also sell handbags, accessories, and other shoe care products. Designer Shoe Warehouse prides itself on offering a wide selection of styles and sizes, as well as a variety of price points to fit any budget.

DSW Pros & Cons

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Here are some pros and cons of shopping at DSW:


  • Wide selection of footwear for men, women, and children
  • Carries designer brands as well as their own private label
  • Offers a range of sizes and widths, including extended sizes
  • Has physical retail locations as well as an online store
  • Provides a rewards program with benefits such as free shipping and birthday discounts
  • Offers sales and promotions throughout the year
  • Provides free shipping on orders over a certain amount


  • Limited selection of other accessories besides shoes
  • Not all styles may be available in all sizes or widths
  • Physical retail locations may not be available in all areas
  • Some customers have reported issues with order fulfillment or customer service

Best DSW Pieces


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Here are some popular and highly rated items from DSW:

  1. Adidas Cloudfoam Pure Sneakers – these sneakers are comfortable and stylish, with a sleek design and cushioned footbed.
  2. Steve Madden Madeline Platform Sandals – these chunky platform sandals are on-trend and perfect for dressing up any summer outfit.
  3. Birkenstock Arizona Sandals – these classic sandals are comfortable and supportive, with a contoured footbed and adjustable straps.
  4. Vans Ward Low Top Sneakers – these versatile sneakers are a wardrobe staple, with a low profile and casual style.
  5. Martens 1460 Combat Boots – these iconic boots are durable and stylish, with a signature design and sturdy construction.
  6. Nike Air Max 270 React Sneakers – these sneakers offer a modern take on a classic design, with a lightweight and breathable upper and cushioned sole.
  7. UGG Classic Short II Boots – these cozy boots are perfect for cooler weather, with a soft sheepskin lining and durable suede exterior.
  8. Converse Chuck Taylor All Star Low Top Sneakers – these classic sneakers have been a fashion staple for decades, with a timeless design and comfortable fit.
  9. Timberland Jayne Waterproof Boots – these rugged boots are perfect for outdoor adventures, with a waterproof design and durable construction.

Puma Cali Sport Sneakers – these trendy sneakers offer a modern take on a retro design, with a chunky sole and metallic accents.

Where to Buy DSW Products?

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DSW products can purchased on their official website, dsw.com. They also have brick and mortar stores in various locations across the United States. Additionally, some Designer Shoe Warehouse products may available for purchase on other online marketplaces such as Amazon or eBay, but it recommended to purchase directly from the official website or store for the best selection and customer service.

DSW Promotions & Discounts

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DSW regularly offers promotions and discounts on their products. Some of the current promotions on their website include:

  • Free shipping on orders over $50.
  • Sign up for DSW VIP to earn points towards future purchases and receive exclusive discounts.
  • Clearance section with discounts up to 70% off.
  • BOGO (buy one, get one) 50% off on select styles.
  • Limited time sales on specific products or brands.

It recommended to check their website or sign up for their email newsletter to stay up-to-date on their current promotions and discounts.

DSW Shipping and Return Policy

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DSW offers several shipping options for their products, including standard shipping (5-7 business days), expedited shipping (2-3 business days), and rush shipping (1-2 business days). Shipping fees vary depending on the shipping method selected and the total cost of the order.

Designer Shoe Warehouse offers free standard shipping on orders over $50. For orders under $50, standard shipping costs $7.95. Expedited shipping costs $14.95 and rush shipping costs $24.95.

DSW also has a generous return policy. Customers can return or exchange items within 60 days of purchase for a full refund or exchange. The item must be in new and unused condition with all original tags and packaging. Returns can made in-store or online, and online returns come with a free shipping label. However, if the customer chooses to use the provided shipping label, a $8.50 shipping fee will deducted from the refund.

Contact DSW

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If you need to contact DSW, you can do so in the following ways:

  1. Phone: You can call DSW’s customer service at 1-866-379-7463. They are available from Monday to Friday, 9am to 10pm ET, and Saturday to Sunday, 10am to 8pm ET.
  2. Email: You can send an email to [email protected]. They typically respond within 24 hours.
  3. Live Chat: You can access DSW’s live chat feature on their website. Simply click on the “Live Chat” button on the bottom right corner of the page.
  4. Social Media: You can also reach out to Designer Shoe Warehouse on their social media platforms, such as Facebook, Twitter, and Instagram.

DSW also has a comprehensive FAQ section on their website that may answer any questions or concerns you may have.

DSW Verdict


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Overall, DSW is a popular and reliable retailer for shoes and accessories, with a wide range of options at various price points. With their rewards program, frequent sales and promotions, and free shipping and returns, customers can save money while shopping for high-quality footwear.

The website is user-friendly and provides helpful features such as customer reviews and size guides. Additionally, their customer service is accessible through multiple channels, making it easy to get assistance with any issues or questions. Overall, if you’re looking for a place to buy shoes and accessories, Designer Shoe Warehouse is definitely worth checking out.



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Here are some frequently asked questions and answers about DSW:

What does DSW stand for?

DSW (Designer Shoe Warehouse) stands for Designer Shoe Warehouse.

Does DSW offer free shipping?

Yes, DSW offers free shipping on all orders for VIP members. Non-VIP members can also receive free shipping on orders over a certain amount.

How can I become a DSW VIP member?

You can become a DSW VIP member by signing up on their website or in-store. VIP membership is free and offers exclusive perks such as free shipping, reward points, and birthday offers.

Can I return items to DSW?

Yes, DSW has a flexible return policy. You can return items by mail or in-store within 60 days of purchase for a full refund or exchange. Some restrictions may apply for certain items.

Does DSW have a rewards program?

Yes, DSW has a rewards program called Designer Shoe Warehouse VIP. Members can earn points for purchases, receive free shipping and birthday offers, and access exclusive promotions and events.

Does DSW offer price matching?

No, DSW does not offer price matching. However, they do have frequent sales and promotions that can help customers save money.

Can I find DSW coupons or promo codes online?

Yes, you can find DSW coupons and promo codes online through various coupon websites, as well as on their own website and social media pages.

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