B&H Photo Video Review

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B&H Photo Video (bhphotovideo.com) is an American retailer that sells a wide range of consumer electronics and imaging products, including photography equipment, computers, and audio-visual equipment. It was founded in 1973 and is headquartered in New York City. B&H Photo Video is known for offering a wide selection of products at competitive prices, as well as providing knowledgeable customer service and support. They serve both professional and amateur photographers and videographers, as well as general consumers looking for electronics products. B&H Photo Video operates both online and in a physical store location in Manhattan.

Overview

B&H Photo Video is a large consumer electronics and imaging retailer that operates primarily in the United States. They have a wide range of products, including photography equipment, computers, audio-visual equipment, and other consumer electronics. They serve both professional and amateur photographers, videographers, and general consumers.

B&H Photo Video was founded in 1973 and is headquartered in New York City. They have a large physical store location in Manhattan, as well as an extensive online store. They are known for offering a wide selection of products at competitive prices, as well as providing knowledgeable customer service and support.

B&H Photo Video is considered to be one of the largest non-chain photo and video equipment retailers in the United States and has a reputation for offering high-quality products and services to its customers.

Ownership and Clientele

B&H Photo Video is a privately owned company. Information about its ownership is not publicly available.

As far as clientele is concerned, B&H Photo Video serves a diverse range of customers, including professional and amateur photographers, videographers, and general consumers. They offer a wide range of products that cater to the needs of these different customer segments, including photography equipment, computers, audio-visual equipment, and other consumer electronics.

B&H Photo Video is considered to be one of the largest non-chain photo and video equipment retailers in the United States and has a reputation for offering high-quality products and services to its customers. They are known for their wide selection of products at competitive prices, as well as their knowledgeable customer service and support.

B&H Photo Video Store Operational Hours

B&H Photo Video’s physical store location in Manhattan is open seven days a week, with the following operational hours:

  • Monday-Thursday: 9:00 AM to 7:00 PM
  • Friday: 9:00 AM to 1:00 PM
  • Saturday: Closed
  • Sunday: 11:00 AM to 5:00 PM

Please note that these hours may change due to holidays or other circumstances, so it’s always a good idea to check the B&H Photo Video website or contact the store directly for the most up-to-date information.

B&H Photo Video’s online store is available 24/7, and customers can place orders online at any time.

B&H Photo Video Product Inventory

B&H Photo Video has a wide range of products in its inventory, including:

  • Photography equipment: Cameras, lenses, lighting and studio equipment, tripods, and other accessories.
  • Computers: Laptops, desktops, monitors, and computer accessories.
  • Audio-Visual equipment: Televisions, projectors, sound systems, and other audio-visual equipment.
  • Consumer electronics: Mobile phones, drones, and other consumer electronics.

In addition to these product categories, B&H Photo Video also offers a variety of services, such as repairs and rentals, to support its customers. The company is known for its extensive selection of products and for carrying high-quality equipment from a variety of brands. The inventory of products available on the B&H Photo Video website is constantly changing, so it’s best to check the website for the most up-to-date information on product availability.

B&H Photo Coupon

B&H Photo Video regularly offers coupons and promotional codes to its customers. These coupons can be found on the B&H Photo Video website, through email newsletters, or through other promotional materials. Coupons may offer discounts on specific products or categories, as well as free shipping or other perks.

It’s important to note that coupon terms and conditions may vary, and some coupons may have restrictions or expiration dates. It’s always a good idea to carefully read the details of a coupon before using it, to ensure that it applies to the products you are interested in purchasing and that you understand the terms and conditions.

To use a coupon, simply enter the code at checkout when placing your order on the B&H Photo Video website. If you have any questions or issues with using a coupon, the B&H Photo Video customer service team can assist you.

B&H Photo Video Return Policy

B&H Photo Video has a comprehensive return policy designed to provide its customers with a fair and satisfactory shopping experience. The specific details of the return policy may vary depending on the product and the circumstances of the return, but some key elements include:

  • Return period: B&H Photo Video typically allows returns within 30-45 days of the original purchase date. Some products, such as special orders or custom-configured items, may have different return periods.
  • Condition of the product: Products must be returned in the same condition as when they were received, including all original packaging and accessories. Products that are returned damaged or missing parts may be subject to a restocking fee.
  • Return process: To initiate a return, customers should contact the B&H Photo Video customer service team to obtain a Return Authorization (RA) number. The customer is responsible for shipping the product back to B&H Photo Video, and the company may offer a return shipping label to assist with this process.
  • Refunds: Refunds will be issued to the original payment method within 7-10 business days after the product has been received and processed by B&H Photo Video.

It’s always a good idea to review the specific terms of the return policy for the product you are interested in purchasing, as some products may have different return conditions or requirements. If you have any questions or issues with returning a product, the B&H Photo Video customer service team is available to assist you.

Returning or Exchanging an Order

To return or exchange an order from B&H Photo Video, you should follow these steps:

  • Contact customer service: Call B&H Photo Video’s customer service team or send an email to request a Return Authorization (RA) number. The RA number is required to process your return or exchange.
  • Pack and ship the product: Pack the product carefully and include all original packaging and accessories. Make sure to include the RA number on the shipping label. You may be responsible for the cost of shipping the product back to B&H Photo Video.
  • Receive a refund or exchange: Once B&H Photo Video has received and processed your return, they will issue a refund to your original payment method or process an exchange for a different product, as appropriate. Refunds may take 7-10 business days to be processed.

Please note that the specific terms of the return policy may vary depending on the product and the circumstances of the return. It’s always a good idea to review the return policy for the product you are interested in purchasing before placing your order, and to reach out to the B&H Photo Video customer service team if you have any questions or concerns.

Refunds and Credits

Refunds and credits for returns processed by B&H Photo Video will typically be issued to the original payment method used to purchase the product. Refunds may take 7-10 business days to be processed, and the specific time frame will depend on the payment method and the financial institution involved.

In some cases, B&H Photo Video may issue a store credit instead of a refund, especially if the product was purchased using a promotional offer or coupon. Store credits can be used towards future purchases on the B&H Photo Video website.

If you have any questions or issues with the refund or credit process, the B&H Photo Video customer service team is available to assist you. They can provide information on the status of your refund or credit, as well as assist with resolving any issues that may arise.

Limited Liability

B&H Photo Video’s limited liability refers to the extent to which the company is responsible for damages or losses related to its products or services. In general, B&H Photo Video’s liability is limited to the cost of the product purchased and does not extend to indirect or consequential damages.

For example, if a product purchased from B&H Photo Video is found to be defective, the company’s liability would typically be limited to repairing or replacing the product, or issuing a refund. B&H Photo Video would not be responsible for any additional damages, such as lost time, inconvenience, or business interruption, that may result from the product’s defect.

It’s important to review the specific terms and conditions of B&H Photo Video’s limited liability before making a purchase, as these terms may vary depending on the product and the circumstances of the purchase. If you have any questions or concerns about the company’s limited liability, the B&H Photo Video customer service team is available to assist you.

Business-2-Business Benefits at B&H

B&H Photo Video offers a variety of benefits for businesses looking to purchase products for their operations. These benefits may include:

  • Volume discounts: B&H Photo Video may offer volume discounts for businesses that purchase large quantities of a specific product.
  • Dedicated sales support: B&H Photo Video has a dedicated sales team to assist businesses with their product needs, including custom quotes, product recommendations, and more.
  • Purchase order financing: B&H Photo Video offers purchase order financing for qualified businesses, allowing them to finance large purchases and manage their cash flow more effectively.
  • Tax exemptions: B&H Photo Video may offer tax exemptions for qualifying businesses, depending on the jurisdiction and the specific product being purchased.
  • Special pricing: B&H Photo Video may offer special pricing for businesses on select products, such as bulk purchases or special promotions.

If you are a business looking to purchase products from B&H Photo Video, it’s a good idea to reach out to the company’s sales team to learn more about the benefits that are available to you. They can help you determine the best solutions for your business needs, and provide information on the company’s policies and procedures for business-to-business sales.

Advantages of Buying From B&H Photo Video

B&H Photo Video offers several advantages to customers who choose to purchase from their website. Some of these advantages include:

  • Large product selection: B&H Photo Video offers a wide selection of products across several categories, including photography and video equipment, electronics, and more.
  • Expert advice: B&H Photo Video has a knowledgeable sales team that can provide expert advice on products and assist with product selection.
  • Competitive pricing: B&H Photo Video strives to offer competitive pricing on all of its products, and regularly offers special promotions and discounts.
  • Convenient online shopping: B&H Photo Video has a user-friendly website that makes it easy to shop for products, compare options, and place an order.
  • Fast shipping: B&H Photo Video offers fast shipping options, including next-day delivery in some cases, to get your purchase to you as soon as possible.
  • Exceptional customer service: B&H Photo Video has a dedicated customer service team that is available to assist with any questions or issues that may arise during the purchase process.

Overall, B&H Photo Video offers a convenient, reliable, and affordable shopping experience for customers looking to purchase products in a variety of categories.

Conclusion

In conclusion, B&H Photo Video is a well-established and respected retailer of photography and video equipment, electronics, and more. With a large product selection, competitive pricing, and exceptional customer service, B&H Photo Video provides customers with a convenient and reliable shopping experience. Whether you are a professional photographer, a tech enthusiast, or just looking for a specific product, B&H Photo Video is a great place to start your search. Additionally, the company offers several benefits for businesses looking to purchase products for their operations, including volume discounts, dedicated sales support, and special pricing. So if you’re in the market for a new product, consider checking out B&H Photo Video to see if they have what you’re looking for.



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