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The Bradford Exchange is a company that specializes in unique and exclusive collectible products, including limited-edition fine art, jewelry, home decor, and collectible figurines. The company was founded in 1973 and is based in Niles, Illinois.
Contents
Overview
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The Bradford Exchange offers a wide range of products, including items from popular brands such as Disney, Thomas Kinkade, and Harry Potter. Many of their products are limited-edition, which adds to their value and exclusivity. They also offer personalized items, such as birthstone jewelry and name-engraved gifts.
In addition to their online store, The Bradford Exchange also has partnerships with various retailers, including department stores and gift shops. This allows customers to purchase their products in-person or online, depending on their preference.
The Bradford Exchange is known for its high-quality products, attention to detail, and excellent customer service. They have a loyal customer base and a positive reputation in the collectibles market.
Products
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The Bradford Exchange offers a wide variety of unique and exclusive products, including:
- Collectible figurines: The Bradford Exchange offers a range of collectible figurines, including Disney characters, angels, fairies, sports teams, and more.
- Fine jewelry: The company offers a wide range of fine jewelry, including personalized birthstone jewelry, diamond rings, and other items featuring popular brands like Disney and Harry Potter.
- Home decor: The Bradford Exchange offers a range of home decor items, including personalized wall decor, holiday decorations, and collectible plates.
- Personalized gifts: They offer personalized gifts, such as name-engraved jewelry, music boxes, and other keepsakes.
- Collectible coins and currency: The company offers a range of collectible coins and currency, including limited-edition coins featuring popular characters and themes.
- Apparel and accessories: The Bradford Exchange also offers a range of apparel and accessories, including jackets, handbags, and watches.
The company regularly introduces new products and limited-edition collections, making it a popular destination for collectors and gift-givers alike.
Price
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The prices of products offered by The Bradford Exchange can vary depending on the item and its exclusivity. Generally, the prices are higher than mass-produced products you may find in department stores, as The Bradford Exchange specializes in unique and limited-edition items.
For example, a collectible figurine from The Bradford Exchange could range anywhere from $30 to $300 or more, depending on the rarity and level of detail. Fine jewelry items could range from a few hundred dollars to several thousand, depending on the materials and level of customization.
The Bradford Exchange does offer payment plans on many of its products, allowing customers to spread the cost over time. They also regularly offer promotions and discounts, which can help make their products more affordable for customers.
Promotions & Discounts
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The Bradford Exchange offers various promotions and discounts to their customers throughout the year. Here are some of the ways to save money when shopping with them:
- Email newsletter: By signing up for The Bradford Exchange email newsletter, customers can receive exclusive offers, promotions, and discounts on their products.
- Seasonal sales: The Bradford Exchange often has seasonal sales on their products, such as Christmas in July or Black Friday.
- Clearance section: They have a clearance section on their website, where customers can find discounted products that are being discontinued or phased out.
- Payment plans: The Bradford Exchange offers payment plans on many of their products, which can help customers spread the cost over time and make their products more affordable.
- Rewards program: They offer a rewards program called the “Collectors Club,” where customers can earn points on purchases that can be redeemed for discounts on future orders.
It’s always a good idea to check The Bradford Exchange website regularly to keep an eye out for any new promotions or discounts.
Shipping & Returns
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Shipping:
The Bradford Exchange offers standard shipping, express shipping, and premium shipping options to customers. Shipping rates and delivery times can vary depending on the item and the shipping method selected. They ship to the United States and Canada, and some products may have specific shipping restrictions.
Returns:
The Bradford Exchange offers a satisfaction guarantee on their products. If a customer is not completely satisfied with their purchase, they can return the item for a replacement or refund within 120 days of receipt. The item must be in its original condition and packaging to be eligible for a return.
Customers should contact The Bradford Exchange customer service team to initiate the return process. They may be required to provide some information, such as the order number, reason for the return, and the condition of the item. The company may also provide a prepaid return label for the customer to use.
It’s always a good idea to review the company’s return policy before making a purchase to ensure that you understand the terms and conditions.
Is Bradford Exchange Legit?
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Yes, The Bradford Exchange is a legitimate company that has been in business for over 45 years. They are a well-known brand in the collectibles industry, specializing in unique and limited-edition items such as jewelry, figurines, and home decor. The company has a good reputation for quality and customer service, and they have received numerous positive reviews from customers.
However, as with any online retailer, it’s always a good idea to do your research before making a purchase. Be sure to read customer reviews and check for any red flags or complaints about the company. It’s also important to review the company’s policies, such as their return policy and shipping information, to ensure that you understand the terms and conditions of your purchase.
Is Bradford Exchange Safe?
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The Bradford Exchange appears to be a safe company to do business with. They have implemented various security measures to protect customer information and ensure that transactions are secure. The company uses SSL encryption technology to protect sensitive data, and they have a privacy policy in place that outlines how customer information is collected, used, and protected.
Additionally, The Bradford Exchange has a good reputation for quality and customer service, and they have been in business for over 45 years. They have a large and loyal customer base, and they have received numerous positive reviews from customers.
However, as with any online retailer, it’s always a good idea to be cautious and take steps to protect your personal and financial information. When shopping online with The Bradford Exchange or any other retailer, make sure to use a secure internet connection, keep your antivirus software up to date, and review the company’s policies and procedures before making a purchase.
Where to Buy
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The Bradford Exchange sells their products primarily through their website, www.bradfordexchange.com. They offer a wide selection of collectibles, including jewelry, figurines, home decor, and more. Customers can browse the website by category or search for specific items using the search bar.
In addition to their website, The Bradford Exchange products can sometimes be found on other e-commerce platforms like Amazon and eBay. However, it’s always best to purchase directly from the company’s website to ensure that you are getting authentic products and to take advantage of any promotions or discounts that may be offered.
It’s important to note that some products may have specific shipping restrictions, so it’s a good idea to review the product information carefully before making a purchase. Additionally, some items may be available for pre-order or may have a limited availability, so it’s a good idea to check back frequently if you are looking for a specific item.
Customer Support
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The Bradford Exchange has a customer support team that can assist customers with any questions or concerns they may have. Customers can contact customer support by phone, email, or mail.
To contact customer support by phone, customers can call 1-866-907-3607. The customer support team is available Monday through Friday from 7:00 a.m. to 6:00 p.m. Central Time.
Customers can also send an email to [email protected]. The customer support team typically responds to emails within one business day.
Finally, customers can also contact customer support by mail. The address is:
The Bradford Exchange
9333 Milwaukee Avenue
Niles, IL 60714-1393
Customers can also find answers to many common questions on The Bradford Exchange’s website, including information about shipping, returns, and product warranties.
Pros & Cons
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Pros of The Bradford Exchange:
- Wide selection of unique and high-quality collectibles and gifts
- Over 45 years of experience in the industry
- Good reputation for quality and customer service
- Secure website and transaction process
- Option for personalization on many products
- Free returns within 120 days of purchase
- Installment payment options available
Cons of The Bradford Exchange:
- Some products may be more expensive compared to other retailers
- Shipping and handling fees can be high
- Some customers have reported issues with shipping delays or damaged products
- Limited availability on some items
- Some items may have specific shipping restrictions, such as international shipping not being available
It’s worth noting that some of these cons may not apply to every customer or every product, and it’s important to review the product information and policies carefully before making a purchase. Overall, The Bradford Exchange appears to offer a unique and high-quality selection of collectibles and gifts with a good reputation for quality and customer service.
Conclusion
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The Bradford Exchange offers a wide selection of unique and high-quality collectibles and gifts with over 45 years of experience in the industry. While some products may be more expensive compared to other retailers, the company has a good reputation for quality and customer service. Their website and transaction process are secure, and they offer personalization options on many products. Returns are free within 120 days of purchase, and installment payment options are available. However, shipping and handling fees can be high, and some customers have reported issues with shipping delays or damaged products. Overall, The Bradford Exchange is a reputable retailer worth considering for those interested in collectibles and unique gift items.
FAQ
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What is The Bradford Exchange?
The Bradford Exchange is a company that specializes in collectibles and gifts, including figurines, jewelry, home decor, and more.
Is The Bradford Exchange a legit company?
Yes, The Bradford Exchange is a legitimate company with over 45 years of experience in the industry.
Is The Bradford Exchange safe to shop from?
Yes, The Bradford Exchange has a secure website and transaction process, making it safe to shop from.
What is The Bradford Exchange’s return policy?
The Bradford Exchange offers free returns within 120 days of purchase.
Does The Bradford Exchange offer installment payments?
Yes, The Bradford Exchange offers installment payment options on many products.
Does The Bradford Exchange offer personalization on their products?
Yes, The Bradford Exchange offers personalization options on many products.
What types of products does The Bradford Exchange offer?
The Bradford Exchange offers a wide variety of collectibles and gifts, including figurines, jewelry, home decor, and more.
Are there any shipping restrictions for The Bradford Exchange products?
Some items may have specific shipping restrictions, such as international shipping not being available.
What is The Bradford Exchange’s customer support contact information?
Customers can contact customer support by phone, email, or mail. The phone number is 1-866-907-3607, and the email address is [email protected]. The mailing address is The Bradford Exchange, 9333 Milwaukee Avenue, Niles, IL 60714-1393.
